The Art of Leadership. Ideas and Inspiration for Effective Leadership [hardcover]

Good leadership doesn't begin with emotions but with a company's business processes. Process design comes before design of the corporate culture. For a CEO it is important to position himself appropriately in the shareholder-customer-employee triangle.

These are just some of the theses Gerhard Zapke-Schauer discusses in his letters to executives in Europe and overseas - letters written on a variety of occasions. They contain reactions to current books on management topics or commentaries on important events. A treasure trove of contemporary management know-how in an entertaining style.